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At wcm88, how we collect and use your personal data is set out clearly in this policy. Every account action — from Touch 'n Go eWallet deposits to DuitNow transfers — involves data that falls under the scope described here. Read through to understand what we hold, why we hold it, and what choices are available to you.
This policy applies to all personal data we process when you access wcm88 and use account features available where local law permits. Personal data includes your registered name, contact details, account credentials, and transaction records — including records linked to Touch 'n Go eWallet, DuitNow, and FPX activity within your account wallet. We collect this data to operate your account, process transactions, handle account support requests, and meet any applicable legal reporting obligations. Data is retained for as long as your account remains active and for a period after closure as required by applicable law or by our internal record-keeping standards. We do not sell your personal data to third parties. Where we share data with service providers who help us operate this platform — such as payment processing partners and identity verification services — those parties are bound by confidentiality obligations. If you access wcm88 from a region where local law affects data handling, the applicable rules for that jurisdiction will apply alongside this policy. Any change to this policy will be reflected in an updated version on this page; the date shown above confirms when this version took effect.
Transaction records tied to your Touch 'n Go eWallet deposits are held in your account history and subject to the same retention and access rules as all other account data.
DuitNow transfer details are recorded against your account wallet as part of standard transaction logging. These records are accessible from your account history after login.
FPX payment data processed through your account follows the same data handling rules set out in this policy, including retention periods and your right to review.
Not every interaction on or around wcm88 falls under this policy. Understanding the boundaries helps you know who to contact when questions arise. This policy covers data we collect and process directly through your account. It does not cover how third-party payment rails or external sites handle your information on their own platforms.
Login events, session activity, and account settings changes are all within scope. These are processed by us and subject to the protections described here.
Deposits and withdrawals recorded in your account wallet — whether via Touch 'n Go eWallet, DuitNow, or FPX — are within scope. The payment provider's own policy governs data on their side.
Your browsing behaviour within the wcm88 platform, including game sessions and page navigation, is captured through standard cookies and analytics tools within scope of this policy.
Links to external sites, payment provider portals, and any service not operated by us are outside scope. We have no visibility into how those platforms collect or use your data.
You have several concrete options for engaging with the data we hold on you. The starting point for most requests is your account dashboard, accessible after login — the account settings section shows the personal details we hold under your profile. If something there is incorrect, you can update the relevant field directly or raise a correction request through our support channel. For a formal copy of the data tied to your account, contact us through the support route described in the section below; we'll confirm receipt and handle it in line with applicable law. Where you have concerns about how your data has been used, the same support channel is the right first step. We aim to acknowledge every data-related request and respond substantively. Availability of specific rights depends on your location and on local law for eligible regions.
Log in, then open the account settings page. Your registered name, contact details and linked wallet information are visible there. Transaction history is under the wallet section.
Update standard profile fields directly in account settings. For details you cannot edit yourself — such as your registered identity — submit a correction request to our support team.
Any question about what data we hold, how we use it, or who we share it with can be directed to our support team. State your account email so we can locate the right records quickly.
Formal requests — such as a request for a copy of your data or a deletion request — go through our support channel. We'll confirm receipt and follow the steps required under applicable law.
For any question related to this privacy policy — whether you want to review your data, raise a concern, or request a correction — use one of the contact routes below. Include your registered account email in every message so we can match your request to the right account records.
The live chat option in your account is the fastest route for privacy questions. Start a session after login and describe your request — our team can pull up your account record directly.
For written records of your request — useful for formal data access or correction requests — send your query to our support email. Expect a written acknowledgement confirming we have received it.
The help centre in your account dashboard covers common privacy and data questions. Check there first for answers about data retention, cookie settings, and account record access.
Security and transparency around data are part of how we run this platform. Here is a plain account of the main practices in place.
We collect only what is needed to run your account and process transactions. Records linked to Touch 'n Go eWallet and DuitNow activity stay within your account history and are not shared beyond what this policy describes.
We use cookies to keep your session active, remember your login state, and measure how pages are used. You can manage cookie preferences through your browser settings; some features depend on session cookies to work correctly.
Your account credentials are stored in protected form. We recommend using a unique password and reviewing your account access history in settings periodically. Report any unrecognised activity to support immediately.
To request a change to the personal data we hold — or to ask about retention periods for a specific data type — contact support with your account email and a clear description of what you need. We handle each request in line with applicable law.
These are the questions we hear most often about how we handle your data. If your question is not covered here, reach out through the support contact routes listed above.
We collect the details you provide when registering — name, contact information and account credentials — plus transaction records generated when you use Touch 'n Go eWallet, DuitNow or FPX through your account wallet. Session and browsing data are collected through standard cookies.
Yes. Log in and open account settings to see your profile data and wallet transaction history. For a more complete record or a formal data access request, contact our support team with your registered email and we'll handle it in line with applicable law.
We share data only with service providers who help us operate the platform — such as payment processing partners for Touch 'n Go eWallet, DuitNow and FPX transactions — and only under confidentiality obligations. We do not sell your personal data to any third party.
We keep your data for as long as your account is active and for a period after closure as required by applicable law or our internal record-keeping standards. If you want specific details about retention periods for a data type, contact support with your account email.
Standard profile fields — contact details, preferences — can be updated directly in account settings after login. For identity-linked fields you cannot edit yourself, submit a correction request to our support team. Include your registered email so we can locate the right record.
An updated version of this policy will be published on this page with the effective date shown. Continuing to use your account after a policy change means you have had the opportunity to review the updated terms. For material changes, we may notify you through your account contact details.