Live / Sports
Every term you see in the lobby — from RTP on the slot detail screen to Asian handicap on the sportsbook board — is defined here in plain language. Whether you're reading a game paytable, checking your account wallet after a Touch 'n Go eWallet deposit, or working out how a rollover condition applies to your balance, this glossary covers the vocabulary you actually need.
These are the terms that show up most often across slots, live casino tables and your account screen. Each definition below reflects how the term is actually used inside the lobby.
RTP stands for Return to Player. It is the percentage of total wagers a game is designed to return over a very large number of rounds.
House edge is the mathematical advantage the game holds over the player, expressed as a percentage of each wager. A house edge of 2. 5% means the platform retains 2. 5 units per 100 wagered on average. Lower house edge generally means longer expected play for the same stake.
Volatility describes how a slot distributes its payouts. High-volatility slots pay out less often but in larger amounts when they do. Low-volatility slots pay smaller amounts more regularly. The volatility level is usually shown on the game's information screen inside the lobby.
Wager and turnover both refer to the total amount staked across rounds. Turnover is the running sum of all bets placed, not the net win or loss. Promotion conditions that reference a wager requirement mean you must reach that total stake amount before a withdrawal is processed.
Jackpot is a slot's highest possible prize, triggered by a rare symbol combination or a dedicated jackpot feature within the game. It is a game mechanic built into the title itself — the size and trigger conditions are shown on the game's paytable screen.
A live dealer game streams a real human dealer conducting the game — cards, roulette wheel or dice — from a studio. You place bets through your screen and the outcome is determined by the physical action you see on camera, not by a random number generator.
These terms come up when you move between the sportsbook, your account wallet and the verification steps that apply to deposits and withdrawals. Understanding them helps you read the sportsbook board and manage your account balance accurately.
Asian handicap is a football betting format that removes the draw outcome by giving one team a goal advantage or deficit before kick-off. It splits the market into two outcomes instead of three. Common in Liga Super and English Premier League markets — the exact handicap line is shown on the bet slip.
Over/under is a bet on whether a specific statistic — most often total goals in a match — will finish above or below a number set by the platform. You pick over or under; the result of the match itself does not directly matter, only the counted statistic does.
Rollover is the total wager amount you need to complete before a withdrawal can be processed against a specific balance. The figure is shown in your account dashboard after login. It is calculated by multiplying the relevant balance by the rollover multiplier stated in the applicable conditions.
An e-wallet is a digital payment account — such as Touch 'n Go eWallet or GrabPay — that holds funds separately from a bank account. On wcm88, depositing via Touch 'n Go eWallet means funds move from your e-wallet balance to your account wallet. Withdrawal reverses that path.
KYC stands for Know Your Customer. It is the identity verification process a platform carries out before processing withdrawals above a set threshold. You will be prompted to upload a government-issued ID. The required documents and current status of your verification are shown in your account settings.
Account limits are controls you set yourself — on deposit amounts, session length or account access — directly from your account settings screen. They are not applied automatically; you configure them. The current state of any limit you have set is shown in your account dashboard after login.
The same vocabulary runs across different parts of the platform. This section maps each term family to the screen or action where it actually appears, so you know where to look when a term comes up.
Terms like RTP, volatility, bonus round, scatter and wild symbol appear on the individual game information screen — the 'i' icon inside the game window. For titles from PG Soft, CQ9 or Spadegaming, RTP is shown only where the studio exposes that data.
Asian handicap, over/under, accumulator and odds format (decimal versus Hong Kong) are shown directly on the sportsbook board. The bet slip recalculates your potential return as you add selections — no separate screen needed. Football markets for Liga Super and the English Premier League carry the widest range of these bet types.
Deposit, withdrawal, account wallet, pending balance and transaction history are all visible under the Wallet section after login. When you deposit via Touch 'n Go eWallet, DuitNow or FPX, the transaction entry shows the method, amount and status. Your current withdrawable balance is shown separately from any balance subject to a rollover condition.
Rollover multiplier, minimum odds, qualifying games and claim period are the terms that govern how a balance moves from a conditional state to a withdrawable one. These conditions are shown in full on the relevant entry in your account dashboard — check that screen, not the lobby banner, for the precise figures that apply to your account.
Knowing a definition on paper is different from recognising it mid-session. Here are four situations where a term directly shapes what you do next on the platform. When you open Fishing Reef Hunter from the CQ9 section of the lobby, the game information screen shows the RTP figure — that number tells you the long-run return rate, which is useful context for sizing your stake relative to your session budget.
Open the game information panel before you start a session. If the studio (CQ9) has published the RTP figure, it appears there. Use it to compare session variance, not to predict individual round outcomes.
Every bet you confirm at the live table adds to your turnover total. The running figure is in your account wallet screen. If a rollover condition is active, the dashboard shows you how much turnover remains before the balance qualifies for withdrawal.
Select a Liga Super or English Premier League match on the sportsbook. The handicap column shows the line — a negative figure means that team concedes a head start. The bet slip confirms your selection and shows the decimal odds applied.
When you request a withdrawal for the first time above the platform's threshold, the account screen prompts you to complete KYC. Upload the documents shown in the verification checklist. The status updates in account settings — check there rather than contacting support first.
The terms on a paytable or a sportsbook line are not decoration — they carry specific meaning that affects the decisions you make. A slot's volatility rating tells you whether to expect frequent small wins or infrequent larger ones, which changes how you pace a session on Langkawi Slots Weekend or Crash Comet Round.
If a term in the lobby or on your account screen still does not make sense after checking the glossary, the support channels below are the right next step.
The live chat button is visible on every screen after login. Use it for questions about a specific term on your account statement, a bet slip condition you do not recognise, or a wallet transaction entry that needs clarification.
Your account dashboard shows the current state of your balance, any active rollover conditions, your KYC verification status and your transaction history. Check this screen before raising a support request — the information is often already there.
For account-level queries that need a written record — KYC document submission, a specific transaction dispute or a question about how a condition applies to your balance — email support is the appropriate channel. Response details are shown on the contact page.
These questions are about how the features behind these terms actually work on the platform — distinct from the definitions above.
Open the game from the lobby and look for the information icon inside the game window. If the studio has published RTP data for that title — PG Soft and CQ9 generally do — the figure appears there. Where it is not shown, the studio has not made that data available.
Log in and open your account dashboard. The wallet section breaks your balance into withdrawable funds and any amount subject to a turnover condition. The remaining rollover requirement and which game categories count toward it are shown on that screen.
Your deposit is credited to your account wallet and available for play immediately. KYC is required before a withdrawal above the platform's threshold can be processed. Your verification status is shown in account settings — you can complete it at any point before you request a withdrawal.
Yes. The transaction history in your account wallet lists every deposit and withdrawal by method, amount, date and status. Filter by date range to find a specific entry. If a transaction shows a status you do not recognise, live chat can explain what it means.
The handicap line on the sportsbook board is set at the time you place your bet. The line shown on your confirmed bet slip is the one that applies to your wager regardless of any movement in the market after you confirm. Check the bet slip in your account for the exact terms of your bet.
Account limit controls are inside your account settings screen, accessible after login. You configure deposit caps, session length and access controls from there. The current state of any limit you have set is displayed on the same screen — no request to support is needed to view or change them.